Terms of use.

Welcome to Actifuel! These Terms of Use (“Terms”) govern your access to and use of our website and services, including the purchase of digital and physical products from our online store. By using our website, you agree to these Terms.

 

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our site.

 

2. Who We Are

This website is owned and operated by Actifuel a New Zealand-based business. Our contact details are at the end of this document.

 

3. Products and Services

We sell a range of physical and digital products. All product descriptions, prices, and availability are subject to change without notice.

 

4. Orders and Payments

  • All orders are subject to acceptance and availability.

  • Prices are listed in New Zealand Dollars (NZD) and include GST unless otherwise stated.

  • We accept payment via credit card, bank transfer and Afterpay.

  • You agree to provide accurate, current, and complete information during checkout.

 

5. Digital Products

  • Upon purchase of digital products (e.g. downloads, access to digital content), you are granted a non-exclusive, non-transferable licence for personal use only.

  • You may not copy, redistribute, or use digital content for commercial purposes unless explicitly stated.

 

6. Shipping and Delivery

  • We deliver physical products within New Zealand and may offer international shipping.

  • Estimated delivery times are provided at checkout but may vary.

  • We are not liable for delays caused by third-party courier services.

 

7. Returns and Refunds

  • For physical goods, your rights under the Consumer Guarantees Act 1993 apply. If an item is faulty, we will offer a repair, replacement, or refund.

  • For change-of-mind returns, we may accept returns at our discretion (excluding digital goods), provided the item is unused and returned in original condition within 14 days of purchase.

  • Due to the nature of digital products, we do not offer refunds on digital downloads unless required by law.

 

8. User Accounts

  • You may be required to create an account to access certain features.

  • You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

 

9. Intellectual Property

All content on this site — including text, images, logos, videos, and digital products — is the property of Actifuel or its licensors and is protected by New Zealand and international copyright and intellectual property laws.

 

10. Prohibited Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Interfere with the operation of the website or services

  • Attempt to gain unauthorised access to our systems

 

11. Liability and Disclaimers

  • We aim to ensure the accuracy of information on our website but make no guarantees.

  • To the fullest extent permitted by law, we exclude all liability for any loss or damage (direct or indirect) arising from the use of our website or products, except as provided under New Zealand consumer law.

 

12. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

 

13. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on our website with the effective date. Continued use of the website indicates your acceptance of the revised Terms.

 

14. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.

 

15. Contact Us 

If you have any questions about these Terms, please contact us:

Actifuel

Email: hello@actifuel.co.nz

Phone: 022 555 0004

Address: 5 Te Arawa Place, Welcome Bay, Tauranga 3112

 

Effective Date: 2 May 2025