Privacy policy.

Privacy Statement

 

At Actifuel we are committed to protecting your personal information in accordance with the Privacy Act 2020 of New Zealand. This Privacy Statement explains how we collect, use, store, and disclose your personal information when you visit our website or interact with our services.

 

1. Collection of Personal Information

We collect personal information only where it is necessary for our functions or activities. The types of information we may collect include:

  • Your name and contact details (e.g. phone number, email address, postal address)

  • Account login details

  • Payment information

  • Purchase history and preferences

  • IP address, browser type, and other data collected through cookies

 

We collect this information when you:

  • Visit our website

  • Make a purchase

  • Contact us for support or enquiries

  • Subscribe to our newsletter or marketing communications

  • Create an account

 

2. Purpose of Collection

 We collect and use your personal information to:

  • Provide and deliver products or services

  • Process transactions and payments

  • Communicate with you, including responding to enquiries

  • Send promotional materials, if you opt in

  • Improve our website and user experience

  • Meet our legal obligations

 

3. Disclosure of Personal Information

We do not sell or rent your personal information. We may share your information with trusted third parties, including:

  • Payment processing providers

  • Delivery and logistics partners

  • IT and data hosting service providers

  • Legal or regulatory authorities, if required by law

All third parties are required to protect your information and use it only for the purpose it was provided.

 

4. Storage and Security

We take reasonable steps to ensure your personal information is protected against loss, unauthorised access, use, or disclosure. Your data may be stored securely in electronic or hard copy form, on servers located in New Zealand or overseas (in countries with comparable privacy safeguards).

 

5. Access and Correction

You have the right to request access to any personal information we hold about you and to request corrections if necessary. To do this, please contact us using the details below.

 

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to collect data on user behaviour. This helps us understand how visitors interact with our site and improve our services. You can choose to disable cookies via your browser settings, although this may affect your ability to use certain features of our website.

 

7. Marketing Communications

 We may send you marketing communications if you have opted in to receive them. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

 

8. International Data Transfers

 If we transfer your personal information outside of New Zealand, we ensure that the receiving party is subject to privacy laws that provide comparable safeguards to New Zealand law.

 

9. Changes to This Statement

We may update this Privacy Statement from time to time. Any changes will be posted on our website with the updated date. We encourage you to review this policy periodically.

 

10. Contact Us

If you have any questions about this Privacy Statement or wish to make a privacy request, please contact us at:

 

Actifuel

Email: hello@actifuel.co.nz

Phone: 022 555 0004

Address: 5 Te Arawa Place, Welcome Bay, Tauranga 3112

 

Effective Date: 2 May 2025